Director of Customer Relations

You can login to your account and click on “Personal Information & Password”. You can then click on “Edit” found under personal information and update the name, email address, phone number, and bir...

If you are a Beauty Guide, you will need to use the username you created at the time of your enrollment. If you cannot remember your username, please contact Customer Care using the form in our hel...

The most common issue for login issues has to do with the login credentials itself. Please ensure that you are using the correct email and password.If you need to change your password, simply go to...

You can contact us here! Please fill out the form in our help center and one of our agents will get back to you as soon as possible! 

If you receive your order and you are missing an item, you will need to contact Customer Care using the form in our help center. Please be sure to have the order number and product name handy, as i...

You can update all the following information in your account.- Personal Information- Login credentials- Subscriptions- Payment Methods- Beauty Guide 

Here is a link directly to our return and exchange policy.https://www.limelife.com/corporphan/cms/g/shipping-return-refund-policyFor more information or to see if your order qualifies for a return ...

Sign in and go to ACCOUNT SETTINGS and click on the SUBSCRIPTIONS tab.Next, select the subscription you would like to make changes to by clicking the MANAGE SUBSCRIPTION button.Scroll down and clic...

If you wish to place a new order, you will need to log in to your Retail Account. Once logged in to you will shop our site as normal and save products to your bag. You will then: - Click on “View b...

If you receive an item that has been damaged in transit, please fill out the form in our help center with a picture of the product. Please note that our team needs to be notified of any damaged ite...